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Refund Policy


Customer satisfaction is our #1 priority. If you are unhappy with a product you may return the product unopened and unused for a full refund, excluding heat sensitive Items which are non-refundable. Shipping back to our facility will be made at the customer's expense.

Simply email us at info@longevitymedical.com or call 602-899-4070 to initiate your refund!

*Orders being returned that are over $100 will incur a 15% restocking fee.

Please note:  if you live in an area that has high temperatures items shipped will be at your own risk. Heat sensitive Items are non-refundable.